Meet the team

Our team is trained to evaluate a range of service providers to ensure that our medical and security network meets the required standard of service that our clients demand when a situation arises. Our in-house team of qualified medical staff includes Doctors, nurses and other medical professionals that are on hand 24/7 to support and advise customers on any medical or security problem and provide an essential link with local medical staff around the world.

Peter Cooper Global Security Director

Peter Cooper is responsible for directing Collinson’s security operations to deliver robust monitoring and crisis response procedures in conjunction with third-party security partners.

This supports our business travel services with comprehensive security advice and forms the backbone of Collinson’s enhanced travel risk management proposition.


Peter previously led a GSOC at a third-party global security consultancy. His experience also includes lead roles in Regional Security Centres for one of the world’s largest medical and travel security services firms, delivering security solutions and evacuation plans in countries such as the Ukraine and Nigeria, and managing security crises and operations for the military police.

Alexis Macleod Head of Sales – Corporate

Alexis is the Head of Sales for Intana Global. Along with our team, she has responsibility for the design and implementation of innovative corporate client travel risk solutions.

Alexis has held senior positions in HR and training, PMI, IPMI and Medical Assistance.  She is a qualified psychotherapist and brings her expertise in the UK and Global healthcare markets, along with her multi lingual talents to further enhance our client experience.


Denise Groom Head of Commercial

Denise Groom is responsible for the commercial team of Intana Global, the corporate medical and security assistance business at Collinson.

Denise’s focus is to develop relationships with new clients and manage existing clients for Intana Global. Denise brings twenty years of experience in the insurance and assistance industry. Prior to joining she was Regional Account Director across South and South East Asia at International SOS. Previous to that Denise undertook senior roles at CIGNA, Europ Assistance and BUPA.

Randall Gordon-Duff Head of Product - Corporate Travel

Randall Gordon-Duff is responsible for Collinson's suite of corporate travel risk solutions.

With 20 years’ in assistance working with Government, Insurers, NGOs and Corporates, Randall has extensive experience in providing medical, security and travel assistance services to organisations whose employees travel and live internationally. At Collinson, Randall has responsibility for a suite of corporate travel risk solutions and for product innovation. He recently developed and launched a unique card-based assistance solution, helping clients address and manage evolving risks and Duty of Care requirements.

Helen Love Head of International Medical and Assistance Networks

Helen Love is responsible for the continued development of Intana Global’s comprehensive global Medical and Assistance Networks.

Helen's focus is on strategic partnerships and collaboration with partner providers to deliver an unrivalled, high quality, global network to meet all customers’ health and travel needs. Helen has exceptional experience in developing and managing high performing partnerships/medical networks internationally. This, together with her in-depth knowledge and understanding of international health care systems, provides the opportunity for Intana Global to build and develop its core offering in the International Health and Travel market.

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